CNPlumbing Hardware · MES

A Plumbing-Hardware Plant

Picking and reporting on paper, faults known only on rounds — see how MES + IIoT cut fault handling from 3 hours to half an hour.

↓83%
Fault handling time cut
THE STORY

Background & results

01

Picking, production reporting, outsourced processing and in-process inspection were all recorded by hand on paper, leaving management with no live view of material, production or quality on the floor.

02

Machine operation, utilisation and faults were known only when someone walked the floor and reported back — utilisation stalled and fault response lagged.

03

Production data was transcribed line by line on paper, then compiled and keyed into ERP by planning — stock never matched, information lagged, entry errors crept in, and labour and management costs rose.

SCOPE

ERP

Product traceability, process management, purchasing & receiving

MES

ERP integration, mobile document execution, mobile lookup, label printing, eSOP

IIoT

Collects machine operation and measurement data live, feeds it back to MES, and drives the dashboards and Line fault alerts

THEY NEEDED

Report fast — and see the drawing while doing it

ERP issues the work order and planning sets the routing to generate a voucher; operators scan its QR code to report in seconds, and the system logs start and finish times and generates the transfer and reporting documents automatically.

IN THE SYSTEM

Mobile reporting + eSOP digital drawing

Mobile reporting + eSOP digital drawing
THEY NEEDED

Stop keying picks into ERP line by line

Pick against a selected work order in one action, instead of keying each line into ERP.

IN THE SYSTEM

Work-order quick picking

Work-order quick picking
THEY NEEDED

Check outsourced work back in properly

When outsourced work returns, receiving staff select the vendor and record completed, scrapped and defective quantities; the transfer document is generated automatically.

IN THE SYSTEM

Outsourcing receipt (completed / scrap / defect)

Outsourcing receipt (completed / scrap / defect)
THEY NEEDED

Bind measurements to the exact unit

Scan the serial-number label and IIoT feeds the measurement data straight back, bound to that specific product.

IN THE SYSTEM

In-process inspection (scan serial, bind readings)

In-process inspection (scan serial, bind readings)
THEY NEEDED

See work-order progress and what is short, at a glance

A work-order progress board alongside a shortage list.

IN THE SYSTEM

Work-order progress board + shortage list

Work-order progress board + shortage list
THEY NEEDED

Finish receiving and inspection on the floor

Receiving and incoming inspection both run on a mobile device.

IN THE SYSTEM

Mobile receiving + mobile inspection

Mobile receiving + mobile inspection
THEY NEEDED

Know about a fault before someone walks past it

Machine output, production trend charts and fault lookups — with an instant Line alert when something goes wrong.

IN THE SYSTEM

Machine dashboard (output / trend / fault) + Line alert

Machine dashboard (output / trend / fault) + Line alert

RESULTS

3 hrs → 0.5 hr
Fault handling time
85% → 90%
On-time delivery
10% → 5%
Manual error rate
1 hr → 0.5 hr
Performance analysis time
  • An IIoT dashboard gives a live read on utilisation and production for every machine, with Line pushing faults out proactively — cutting response time sharply.
  • An automated production planning system removes the transcription errors of manual records, keeps product information traceable, and produces a complete production history.
  • Production and machine data keep accumulating into a broad database, strengthening the quality of both engineering and management decisions.
TESTIMONIAL

In their words

「A fault pings us on Line instantly — no waiting for a round. Handling dropped from three hours to half an hour.」
CNA Plumbing-Hardware PlantPlant Manager
MORE CASES

More CTIOT cases

Your factory could be next.

Book a demo — see how ECS fits your shop floor.

Book an Online Live Demo