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FAQ

Before you ask

Do we need to replace our machines?

Usually not. ECS connects to existing machines via PLC, Modbus or OPC-UA, and most legacy equipment can be brought online. We assess on site to confirm what is feasible — and if a machine genuinely cannot be connected, we will tell you straight.

How long does deployment take?

A basic shop-floor dashboard can be live the same day. Full ERP sync typically takes 1–2 weeks depending on your setup.

What if our network drops?

ECS keeps data on-site and keeps alerting while offline, then backfills automatically once the network is back — no data loss.

Does it work with our existing ERP?

Yes. ECS keeps two-way, real-time data sync with your existing ERP systems such as DigiWin or ArtosWin.